At THRIPTHI ESTORE, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a straightforward Refunds and Return Policy to ensure a hassle-free experience.

Refunds and Returns:

a. Damaged or Defective Products: If you receive damaged or defective product, please contact us within 7 days of receiving your order. We will assess the situation and may offer a replacement or a full refund, including any applicable shipping charges.

b. Incorrect Items: In the rare event that you receive an incorrect item in your order, please notify us within 7 days of receiving the package. We will arrange for the correct item to be sent to you or issue a full refund, including any applicable shipping charges.

Refund Eligibility:

To be eligible for a refund or return, please ensure that:

You have contacted us within the specified time of 7 days and shared the unboxing video/photo.
The product remain unused, unopened, and in their original packaging.
You provide us with a valid proof of purchase (order number, receipt, or invoice).

Return Process:

If your refund or return request meets the eligibility criteria, please follow these steps:

a. Contact us: Reach out to our customer support team by support@thripthiestore.in and provide details of your order, the reason for the return, and any relevant photographs of the damaged or incorrect items.

b. Return Authorization: Once your return request is approved, we will provide instructions on how to proceed with the return.

c. Packaging: Carefully pack the product in their original packaging to ensure they remain protected during transit.

d. Shipping: Ship the package back to us using a reputable courier service to the below address. Shipping costs are non-refundable. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Registered Address – Site No: 76, Anandhapuram, Kurudampalayam, Coimbatore, Tamil Nadu – 641017.


Refund Processing:

Upon receiving and inspecting the returned product, we will process your refund within 15 business days. The refund will be issued using the original payment method used for the purchase. Please allow sufficient time for the refund to reflect in your account, as processing times may vary depending on your bank or credit card provider.

Non-Refundable Items:

Unfortunately, certain items are non-refundable, including:

Product that are not in their original packaging or have been opened.
Perishable or personalized items.
Items that have been consumed or used.


Late or missing refunds:

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@thripthiestore.in

Sale items:

Only regular priced items may be refunded. Sale items cannot be refunded.

Need help?

Mail us at support@thripthiestore.in for questions related to refunds and returns. You can also get in touch with us on this regard on other channels listed on Contact Us page.